Traveler-side request support
Need something in China? Tell us anytime.
Submit your request for free. We check, organize, combine similar demand, and may request private benefits or group-friendly options before you commit. You stay independent.
Core principles
You decide. We help you check, ask, and negotiate.
China Travel Pass is built for independent visitors who want freedom, not a fixed tour. Our job is to clarify requests, reduce confusion, and request better options when real demand exists.
Traveler decides
No fixed itinerary, no forced purchase, no merchant lock-in.
Demand first
We collect real visitor needs before claiming benefits or negotiating terms.
Confirmed only
No guaranteed discounts, rates, inventory, refunds, or benefits before provider confirmation.
Light first
H5 tools handle basic checks. Human help is reserved for high-value or unclear cases.
Trust system
A safer way to ask before you pay or book.
We are building trust through clear identity, low-risk requests, transparent boundaries, payment records, and real case evidence. The first step is always a free request, not a forced purchase.
Clear contact
Official website, business email, WhatsApp support, and company information are shown clearly.
No sensitive data first
The public request form does not ask for passport, bank card, or payment details.
Pay after confirmation
You submit the need first. We check whether support is possible. You pay only if support is confirmed and you want it.
Recorded payment
If payment is needed, we plan to use PayPal invoice, Stripe payment link, company invoice, or escrow for higher-value requests.
Clear boundaries
We do not guarantee discounts, inventory, refunds, visas, medical, legal, emergency, or official decisions.
Case evidence
We will build trust from real support cases, such as payment setup, taxi/address help, Shenzhen electronics checks, and company visitor support.
How it works
Submit your need for free. We help you check the next step.
Tell us what you need in China. We organize the details, prepare clear questions, may combine similar visitor requests, and ask suitable providers for private options. You decide whether to accept.
Travel moments we support
Before, during, or after your trip, you can ask us to help clarify the next step.
Independent travel should stay flexible. You can submit a request when you are planning, when you are already in China, or after a purchase or service becomes unclear.
Before your trip
- Payment setup questions
- eSIM, SIM, and travel app preparation
- Visitor eSIM option request before arrival
- Airport arrival and hotel address checklist
- Shenzhen electronics shopping plan
- What to ask before paying a deposit
- Private benefit request before booking
While in China
- Taxi and address communication
- Restaurant ordering phrases
- Electronics and local shopping questions
- Local service price confirmation
- Receipt, invoice, and warranty reminders
- WhatsApp support when details are unclear
After payment or service
- Refund boundary explanation
- Evidence and timeline organization
- Chinese message for follow-up
- Warranty, receipt, and invoice reminders
- Tax-refund preparation reminder
- Problem communication support
Private options we may request
Tell us the need first. If suitable, we may ask providers for private or group-friendly options.
Some options should not be displayed as public discounts. When demand is specific enough, we may privately request better terms, clearer rules, eSIM visitor options, or member-friendly benefits from suitable providers.
eSIM visitor option
- Travel date and data need review
- China-ready eSIM option check
- Confirmed visitor pricing sent privately
- No public wholesale price display
Private member benefits
- Member-only benefit checks
- Welcome gift or arrival-related benefit
- Small travel-essential guidance
- Provider-confirmed options sent privately
Group-friendly options
- Similar visitor requests may be combined
- Group-friendly private rates may be requested
- Family or small-group needs can be organized
- No fixed tour or forced group purchase
We do not publish provider wholesale prices. eSIM options, private benefits, and group rates depend on provider availability and confirmation. We do not guarantee discounts, group rates, inventory, refunds, tax refunds, or availability before confirmation.
What we help with
Practical support before visitors spend money.
Free Request Desk
- Any China city request collection
- City, date, people, budget, and must-have details
- Option to combine similar visitor requests
- WhatsApp or email follow-up
Before You Pay Check
- Price, included items, and hidden-cost questions
- Refund, change, receipt, invoice, and warranty reminders
- Foreign visitor access questions
- Chinese confirmation text for providers
Shared Benefit Request
- Similar independent visitor needs can be combined
- Group-friendly private rates may be requested
- No fixed tour or forced group purchase
- Private results only after confirmation
Ask in Chinese
- Provider-ready Chinese message generation
- Driver, hotel, seller, restaurant, or service provider text
- Clear questions before payment
- Human backup for Plus or quoted support
First deep pilot
Shenzhen Electronics and Huaqiangbei buyer help.
Start where the pain is clear: high-value electronics, warranty confusion, invoice and receipt questions, refurbished risk, and foreign visitor communication.
Submit Shenzhen requestWhy Shenzhen first
- High-value purchases make a small support fee easier to justify.
- Visitors need help confirming new, used, refurbished, or opened-box status.
- Warranty, receipt, invoice, accessories, and tax-refund preparation questions matter.
- Real demand can later help negotiate private benefits or group-friendly rates.
Nationwide requests can be collected, but deep support starts with focused categories where we can actually verify and coordinate.
Pricing logic
Free to request. Pay only when support is confirmed.
Free Request
Submit your need, use public checklists, generate Chinese messages, and ask whether support may be possible.
Plus Support
Available after support is confirmed. Includes light WhatsApp help, private option details, and before-pay communication support for 7 days.
Group / Buyer Help
For families, small groups, Shenzhen electronics, or high-value requests that need more coordination.
We do not guarantee discounts, tax refunds, inventory, emergency outcomes, legal results, or official decisions. Benefits depend on provider availability and confirmation.
Boundary
Not an OTA. Not a travel agency. Not forced shopping.
We do not sell flights, hotels, visas, fixed tours, legal services, medical services, emergency rescue, or official tax-refund services. We help independent visitors organize requests, ask better questions, and request better options before they commit.